bengali 88's Privacy Policy

bengali 88 collects only the information necessary to provide its services. The types of information and the purposes for collection are described below:

1.1 Identity Information

At the time of account registration, we collect your full name, date of birth, email address, mobile number, and residential address. This information is used to verify your identity and to manage your account securely. No one under the age of 21 may open an account on our platform.

1.2 Financial Information

During deposits and withdrawals, we collect information related to your payment method — such as the mobile number or account details required for bKash, Nagad, Rocket, Upay, or bank transfer. We never store full bank card numbers or PINs.

1.3 Identity Verification Documents

To meet regulatory requirements and prevent fraud, we may collect images of your National Identity Card (NID), passport, or driving licence. These documents are used solely for verification purposes.

1.4 Technical and Usage Information

When you browse our platform, certain information is collected automatically, such as:

• IP address and device type
• Browser version and operating system
• Date, time, and duration of page visits
• Click path and session data
• Information collected through cookies and tracking technologies

bengali 88 uses collected information only for specific and legitimate purposes. We process your information for the following reasons:

Purpose	Description
Account Management	Handling registration, login verification, and account security
Transaction Processing	Completing deposit and withdrawal requests
Identity Verification (KYC)	Confirming the user's age and identity
Customer Support	Providing assistance via live chat and email
Fraud Prevention	Detecting and preventing suspicious activity
Promotional Communications	Notifications about bonuses and offers (subject to your consent)
Service Improvement	Analysing user experience and improving the platform

We do not use your information beyond the purposes stated above, and we do not sell it to third parties for marketing or commercial purposes.

bengali 88 does not freely disclose your personal information to third parties. However, information may be shared to a limited extent in the following circumstances:

3.1 Service Provider Partners

Payment gateways, identity verification agencies, and technology service providers may receive limited information to carry out their specific services. These organisations are bound by confidentiality agreements with us and may not use this information for any other purpose.

3.2 Legal Obligations

We may be required to provide necessary information to an investigating agency or regulatory authority under Bangladeshi law or by court order. In such cases, we will disclose only the minimum information required.

3.3 Business Transfers

In the event of a business merger, acquisition, or asset transfer, user information may be transferred. However, the new entity will be required to comply with the terms of this Privacy Policy.

3.4 With Your Consent

For any reason other than those stated above, we will obtain your explicit consent before sharing your information.

We have put in place both technical and organisational measures to ensure the security of your information.

4.1 Encryption Technology

Our platform uses SSL (Secure Sockets Layer) encryption, which keeps all information transmitted between your browser and our servers secure. Sensitive information stored in the database is protected with an additional layer of encryption.

4.2 Access Controls

Access to your information is granted only to staff members who require it for their work. All staff are bound by confidentiality agreements and receive regular security training.

4.3 Security Monitoring

Our systems are monitored 24 hours a day, 7 days a week. If unusual activity is detected, automated alerts are triggered and immediate action is taken.

4.4 Response to Data Breaches

If a data security breach occurs for any reason, we will notify affected users as quickly as possible and take the necessary steps to limit any damage.

bengali 88 uses cookies and similar technologies on its platform. Cookies are small data files stored in your browser.

5.1 Types of Cookies

• Essential Cookies: Required for the core functionality of the platform, such as maintaining login sessions.
• Functionality Cookies: Used to remember your preferences and language settings.
• Analytics Cookies: Used to analyse platform usage and improve services.
• Security Cookies: Used to detect fraud and keep accounts secure.

5.2 Cookie Controls

You can disable cookies at any time through your browser settings. However, please note that disabling essential cookies may cause some platform features to not work properly.

We retain your information only for as long as necessary. The policy for determining retention periods is described below:

6.1 Information for Active Accounts

All information is retained while your account is active. Even after an account is closed or deactivated, certain information may be retained for a specified period to meet legal or regulatory requirements.

6.2 Transaction Records

Records of financial transactions are retained for the period required under applicable law. This information may be used in resolving disputes and investigating fraud.

6.3 Deletion Requests

Where there is no legal obligation to retain data, you may request that your information be deleted. Such requests can be submitted through our support team.

bengali 88 believes you should have full control over your own information. To that end, we provide the following rights:

• Right to Access: You have the right to know what information we hold about you.
• Right to Correction: If there is any error in your information, you may request that it be corrected.
• Right to Deletion: In certain circumstances, you may request that your personal information be deleted.
• Right to Restrict Processing: In certain circumstances, you may request that the processing of your information be restricted.
• Right to Object: You may object to your information being used for marketing purposes.
• Right to Data Portability: You may receive your information in a portable format.

To exercise these rights or to change your account information related to responsible gaming, please contact our customer support team.

bengali 88 strictly does not provide services to persons under the age of 21. We do not intentionally collect information from minors.

Age verification is mandatory at the time of registration. If we are informed that a minor has opened an account, we will immediately close that account and delete the associated information.

If you believe that a minor has created an account on our platform, please notify our support team immediately.

Our servers and data processing infrastructure may be located in various countries. If your information is transferred outside Bangladesh, we ensure that appropriate safeguards are in place.

For data transfers, we maintain the necessary contractual protections and follow international data protection standards. Your information will at all times be protected in accordance with the terms of this Privacy Policy.

bengali 88 may update this Privacy Policy from time to time to align with its business needs or changes in the law.

For any significant changes, we will post a notice on the platform and inform you via your registered email. The effective date of the revised policy will be shown at the top of the page.

Continued use of the platform after any changes means you agree to the updated policy. More information about the platform's overall policies and objectives is available on our About Us page.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact our support team. We provide support in both Bengali and English, 24/7.

We generally try to respond to all complaints and information-related requests as quickly as possible. Visit the FAQ section for answers to general questions about our services.